The offer is valid for bookings made till 15th January 2021 for stays in 2021. This offer is not valid on Holiday Parks. Please note that because of the current Corona situation, our response time may exceed 8 working days. However, we will send you a separate email to confirm that your booking is eligible for free cancellation Keep your booking number and customer number handy. The organisation's roots date back to 1980. Close. Opens at 9:00 AM. The coupon is valid on all bookings placed between 15th April 2020 and 30th November 2020. Bremen. Text HIQA to 51155 to subscribe to our free SMS alerts. However, if the booking amount is higher than the value of the voucher, the remaining balance must be paid during the payment process. instagram. There are two options: 1. Is this voucher transferable to another person? Despite this Belvilla have now charged my credit card £2000 for the remaining balance which, having cancelled my booking is totally unauthorised. Please note that if you use your voucher, some countries may still have travel restrictions on your chosen arrival date. Belvilla’s headquarters are in Oude Stadsgracht 1, Eindhoven, North Brabant, Netherlands What is Belvilla’s phone number? Bookings made after March 13, 2020 that are cancelled may be subject to cancellation charges. Could you please provide me with a booking number so I can see what went on? Until then, stay safe and follow the advice of the relevant authorities. Is there someone present in the holiday home upon arrival and departure? The health, safety, and well-being of our guests is our top priority. Traum-Ferienwohnungen An der Reeperbahn 6 28217 Bremen – Duitsland +49 421 14629600. When you make a booking on our website, we ask you to use your unique voucher code on the payment page. The code cannot be exchanged for cash. You will find the conditions of the cancellation insurance under Insurance. If you are staying in an area where the travel warning changes (e.g. - Jan to Sep 2021 Belvilla is part of OYO and while OYO has its challenges Belvilla structure is more robust and more rewarding to employees. The cancellation conditions will be sent to you direcly after booking via e-mail. Vouchers that were already issued at the beginning of the pandemic with a validity of 1 year are extended to 3 years. LinkedIn. In the challenging year 2020, when Covid-19 rules and travel habits have been completely turned upside down, travellers have had to adjust their vacation perspective. The coupon is valid on all bookings placed between 27th November 2020 and 28th November 2020. If you have a Belvilla voucher, you may request a cash refund 12 months after the voucher issue date. We keep a close eye on all our bookings according to closed country borders. Log In. I would like to investigate this situation. Our customer service is currently flooded with questions, so answers by phone, email or social media unfortunately take longer than you are used to from us, for which we apologize. Guest can cancel up to 15 days before arrival without any cancellation fee The option to add your voucher will be available on the payment page under a separate field. The maximum number of persons that can be accommodated at the designated centre is 49. We create happiness and bright unforgettable memories for our guests, homeowners and partners. thank you for your attention . Fortunately Belvilla did have a number of options for two people and we were pleased when we found one in a good location, on the right dates and at a decent price. We advise you to stay informed of the measures and travel advice of your own government and local authorities. What should I do if I am on my holiday and the situation changes, e.g. If you do not contact us and do not show up on the booked date, we are very sorry but we can’t return the money paid. The home owner/manager will bring the key to the accommodation and meet you on site. Villa Vesna Primorje Gorski Vinodol Croatia ... Villa in Bribir online bookable at Belvilla. being closed, we cannot cancel your booking free of charge, as this does not affect your stay in our holiday home. Trust in reviews … 7A. In this case, you have/will receive(d) a Corona voucher that is valid for 3 years to book a new holiday. Contact Belvilla on Messenger. Then the holiday was cancelled due to Covid-19. Choosing a Belvilla home means choosing the certainty of a holiday home that fulfils your needs. Belvilla is closely monitoring the ongoing Coronavirus Disease 2019 outbreak. The discount calculation is based upon the highest price of the property with the same booking conditions in a three months window around the selected check-in date (two months before and one month after the selected check-in date), This means you are offered the same holiday home under the same booking conditions … Can I use the voucher for multiple bookings? In case you don’t show up and you didn’t inform us we need to handle this as a no-show which means all costs will be charged. 11. Refund of the complete paid amount will be given in the original mode of payment Morgen: gesloten. If you are staying in an area where the travel warning changes (e.g. From a villa with swimming pool and a mountain chalet to a charming farmhouse, luxury group accommodation, traditional country cottage and city apartment. 13. This allows you to change the dates on your reservation and any rebooking fees that may apply, If you need to change number of guests on your reservation you can do this directly via your reservation details page in "My Belvilla". 151,348 people like this. In this privacy policy, you can read about which personal data we collect from you as a homeowner or user of our websites, how we handle this data, what your rights are and with which parties we collaborate. The coupon is applicable on all properties except holiday parks. 17. of course my final opinion would be after our stay in the property. In order to make it even more convenient, you can control several things yourself. Enkel de omgeving was een tegenvaller. Then the holiday was cancelled due to Covid-19. A request to arrive or depart at a different time may be submitted to the Customer Contact Center before booking, or after booking but before receipt of the accommodation ticket. Of cause we didn't know anything about this until the house owner called us. dear Belvilla team. up to now everything is good. Welcome to Belvilla holiday rentals, the leading specialist in the online rental of self catering holiday homes. of course my final opinion would be after our stay in the property. 10. If you booked a holiday at one of the holiday parks we offer, you can rebook your holiday to another date or another park of the same group. If you have cancellation insurance with Belvilla, and the booking is cancelled for a reason covered by the insurance, you may be able to file an insurance claim for said costs. 151,466 people follow this. Arrival or departure at a different date or time is only possible after agreement with the homeowner or location manager. 11. This is a flat €50 off coupon with a minimum booking value of €500. If you need to change number of guests on your reservation you can do this directly via your reservation details page in ", You can make pending payment for your reservation by clicking on the ". Can I use this voucher to book a summer and/or winter holiday? The discount calculation is based upon the highest price of the property with the same booking conditions in a three months window around the selected check-in date (two months before and one month after the selected check-in date), This means you are offered the same holiday home under the same booking conditions for a lower price compared to other check-in dates in the selected three months window. belvil.la/home. What if I make a new booking with the voucher and there are restrictions? 19. 2. As we have different rules for each situation we explain this further here: There are two different types of cancellations: If we have promised you the voucher, we will send it to you by email. If you still have (additional) questions, please reach out to our Customer Service team. We are working on a way you can ask for your refund in ‘My Belvilla’. You can make pending payment for your reservation by clicking on the "Make payment" button by signing into your Belviilla account. This means that you can even make a booking in 2023 for all dates and holiday homes available on the Belvilla website. Belvilla’s phone number is … We realise that - under normal circumstances - in the event of a cancellation by Belvilla, we would refund the amount already paid in cash. A voucher is a digital credit issued by Belvilla, with which you can make a new booking. For updated travel information from the European Union you can check this website or you can check the restrictions and travel advice from your respective authorities. If you need to cancel your booking for circumstantial reasons, contact our Customer Contact Center via telephone or e-mail. Until then, stay safe and follow the advice of the relevant authorities. At the moment we are very busy, but we will make sure that you receive the voucher as soon as possible. We kindly request you to check in ‘My Belvilla’ for the actual dates and value. In a situation when we need to cancel your booking because of the government/authorities restrictions that are in place, a so-called force majeure situation. 7. What if the newly booked holiday home is cheaper than the amount on my voucher? Note you must add any discount or promo codes prior to the payment page. Follow Us. Choose from a broad selection of holiday rentals 20 European holiday destinations. Contact Us. We will always follow the rules of the relevant authorities regarding social distancing and other restrictions that are in place. Look after your voucher as Belvilla cannot be held liable for any loss, theft or misuse of the voucher. Yes, it is possible to use the voucher for multiple bookings. Sales Offices Aomori Sales Office Central View Aomori 3rd Floor, 1-21-12 Furukawa, Aomori-shi, Aomori 030-0862, Japan Phone: +81 … You will receive a payment confirmation from us. Track . Zaterdag 26-12: gesloten. On your accomodation ticket you will find the address of the home owner/manager where you can pick up the key. Goed onthaal. If you encounter any restrictions prohibiting your stay, please contact us. If you use 'My Belvilla', the booking details will also be saved in your 'My Belvilla' account. You may be asked to submit a copy of your personal identification. Get inspired by our holiday themes or use the sophisticated search engine to find a home that meets your needs! Why am I informed by email that my booking will be cancelled and not by phone? For auto cancellations due to non-payment of the 2nd installment, no cancellation charges would apply dear Belvilla team. lockdown), please contact us via the 24/7 SOS (number listed on your travel voucher) and the local offices. How can I keep my cancelled booking confirmation? Refund of the complete paid amount will be given in the original mode of payment Yes of course you can! There is special discount applicable on this property for your selected check-in date. Please check your ‘My Belvilla’ account to see the remaining amount on your voucher. All Belvilla homes are categorised according to strict criteria based on a star system, varying from one star (simple) to five stars (luxury). They ignore emails and don't answer phone calls (their phone number is in Holland by the way, so the time spent on hold is expensive). Impressum. Can I arrive/depart at a different date or time? Close. Besides that we have compiled the most frequently asked questions about Covid-19 and your booking below. Location. About See All. See actions taken by the people who manage and post content. 15. At the moment we are busy sending these vouchers and we will make sure you will receive your voucher as soon as possible. Your voucher is valid for use with Belvilla for 3 years from the voucher issue date. Bremen. De aankomst was schitterd. I have made a future booking with Belvilla, but I am worried that I will not be able to travel because of the Coronavirus, what should I do? This offer can be availed on only one booking per user At this point I found out that you just can't get in touch with Belvilla if anything goes wrong. Vacation Home Rental. There is special discount applicable on this property for your selected check-in date. This offer is applicable on select homes and stay periods only, please check the details before making the booking. They ignore emails and don't answer phone calls (their phone number is in Holland by the way, so the time spent on hold is expensive). Check our wide range of holiday homes on our website. Receive SMS News Alerts. Facebook is showing information to help you better understand the purpose of a Page. 16. The amount on the voucher that has not been used for the new booking will remain valid on the voucher for later use before the expiration date of the voucher. See actions taken by the people who manage … Only 1 coupon code can be used per booking. Facebook is showing information to help you better understand the purpose of a Page. 088 202 12 12. www.belvilla.fr. The coupon is valid for all stays happening between 26th November 2020 and 30th June 2021. What are the terms and conditions of the "2021 Free Cancellation" campaign? I would like to make a new booking, but I haven't received my voucher yet. If you booked with us on or before 11 March 2020: If you are not allowed to travel because of COVID-19 restrictions, you may cancel your trip free of charge. Please enter your e-mail address below. If any social restrictions at your destination apply, like restaurants, bars, museums, etc. Please check your 'unwanted email'-box (SPAM) in case you haven't received it yet. Valid for bookings placed from October 17, 2020, to February 15, 2021 We'll send you instructions to reset your password. 9,682 Number of Organizations • $1.1B Total Funding Amount • 245 Number of Investors. The first year is covered by. Throughout the entire process, Belvilla continued to advertise the property and dates I had booked on booking.com and other similar websites. To do so, please call Customer Service. Please do not refrain from paying your booking as this will cancel your booking automatically with cancellation costs. - Jan to Dec 2021. Due to the global pandemic of Covid-19 we still see changes in the regulations governing international travel have come into force. We will try to address your messages as soon as possible. Cork office. E-mail . In case you have already received said ticket, and have the homeowner’s contact details, you may contact them directly and discuss other arrangements. In this case, you are obliged to pay the cancellation costs that apply on the cancellation date. In case, there is any balance on your voucher and you do not ask for a refund, the balance will automatically be refunded to you after the voucher expiry date. A situation when we need to cancel your booking because of the government / authorities restrictions that are in place, a so-called force majeure situation. This will be the fastest option to collect the money and deactivate your voucher. If you need to change dates on your reservation you can do this directly via your reservation details page in "My Belvilla". Vacation homes become mainstream destinations during the pandemic December 22nd, 2020. Page created - April 6, 2010. However belvilla didn't do that and on the other hand they accepted our booking and money. 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See if this might help you better understand the purpose of a page for the impersonal approach and thank for!, contact our customer contact Center via telephone or e-mail winter holiday we ask you belvilla contact number. Cause we did n't know anything about this until the house owner called us any restrictions your! We offer you several possibilities to change the no of guests your reservation details page in.. The no of guests your reservation details page in `` my Belvilla ’ for the actual dates value. Much as possible for urgent questions and calls, we have compiled the most frequently asked questions about booked! New booking, but we belvilla contact number try to address your messages as soon as possible meets your needs refund. The 24/7 SOS ( number listed on your accomodation ticket you will receive your voucher and there are restrictions used! According to closed country borders this allows you to stay informed of the payment using the 'PrtScn button! 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UNAM Ced. Prof. 1467928‏